Our role in the COVID-19 Control Centre and Support for the Local Response 
Adelaide PHN has played a vital role in the South Australian COVID-19 response, a role that has been unique across the Australian setting and contributed to our state’s success in reducing the spread of COVID-19. 

Since its inception in March 2020, Adelaide PHN has been a proactive partner in the SA Health COVID-19 Control Centre, along with other stakeholders such as the SA Police, SA Fire Services, Country SA PHN, housing, Local Government Association (LGA) and defence. Together these stakeholders have had an active presence in the Control Centre, working collaboratively to flatten the curve, reduce spread of COVID-19 across our region and pool both resources and expertise. 


As part of our role in the Control Centre, Adelaide PHN has been able to position ourselves as the main, two-way gateway for response communication to general practice and other primary health care providers across the metropolitan region. We have kept providers up to date, collating the information relevant to primary health care delivery from both National and State partners and distributing this via our popular COVID-19 bulletins and our website’s suite of COVID-19 webpages. We partnered with key stakeholders - SA Health, SA Pathology and the state branches of the Australian Medical Association (AMA) and Royal Australian College of General Practitioners (RACGP) - to deliver regular GP Update Webinars which included responsive Q&A sessions with expert panels. Our internal Adelaide PHN response team fielded queries from providers and commissioned service providers, supporting swift responses and consistent messaging to ensure ongoing delivery of primary health care across our region and, at times, alerting SA Health and the Control Centre to real issues facing those on the frontline.  

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Adelaide Central Respiratory Clinic staff

These bulletins have seen high engagement with some individual editions seeing over 4,600 opens and more than 700 clicks 


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Released over 37‘To The Point’ COVID-19 bulletins

Each edition is sent to over 370 general practices and Aboriginal community controlled health services and over 1,483 individual health professionals across the Adelaide region​

Establishing ourselves as the conduit between the Control Centre, Commonwealth and the local primary health care workforce, Adelaide PHN has been a champion for general practice and advocated for primary health care’s active involvement in the ongoing response. Adelaide PHN assisted in collating registers of GPs who were willing to assist during the pandemic, both with testing and ongoing care of those who are COVID-19 positive. We led the establishment of four Commonwealth funded GP-led Respiratory Clinics across the metropolitan region - harnessing local general practice teams to provide dedicated COVID-19 testing services for those experiencing mild to moderate symptoms. As dedicated testing services, these Respiratory Clinics helped to maximise Personal Protective Equipment (PPE) use across our region and reduce both demand and risk to general practice teams, enabling a return of focus to ongoing care for their patients, management of chronic conditions and the running of flu clinics.     



Over 10 GP Update: 

The SA COVID-19 Response webinars facilitated


Webinars have also been popular, over 


Archived on our website, some webinars have been viewed by a further 400 TIMES by those who could not attend the live sessions


attending the live sessions

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We have been involved in the design, development and distribution of vital resources to ensure the safety of our region’s primary health care workforce and support the ongoing delivery of quality care. Adelaide PHN led the distribution of PPE resources to primary health care providers across the Adelaide region. Through our Commonwealth and State partnerships, we have been able to supply providers with the PPE they need to keep safe from both the State and National Medical Stockpiles. In addition, Adelaide PHN has been actively sourcing and funding additional PPE (such as hand sanitiser) from private suppliers to fill supply gaps and inconsistent commercial supply. We launched both the Kite Support App and Wellbeing Starts With You platform, as free resources to help build resilience and support the wellbeing of those working in primary health care across our region. We supported both practice teams and their patients with the release of two new guides - the ‘Re-engaging Patients Living with Chronic Conditions’ resource and the ‘Quick Guide to Telehealth’ patient resource. We also collaborated with SA Health and other stakeholders on the development of resources to support clinical care across the state, including resources regarding the evidence based used of PPE.


With the pandemic ongoing, Adelaide PHN continues to be involved in the Control Centre and participate in the response to COVID-19 across our state. We are currently working with partners and a consultant towards a report that will detail our learnings and support future responses - we look forward to sharing this with our stakeholders soon.

Our team has supported over


direct COVID-19 enquiries




Our team has dispatched over



 – including over 150 000 surgical and/or P2 masks along with other supplies such as gloves, gowns and hand sanitiser - to primary health care providers across metropolitan Adelaide 

our suite of COVID-19 pages saw over